Empathic Heart Counselling

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  • About
  • Contact
  • Your appointment
    • Online appointments
    • Fees
    • First appointment
  • Home
  • About
  • Contact
  • Your appointment
    • Online appointments
    • Fees
    • First appointment

First appointment


Helpful remiders


  • There is a an intake and conformed consent form at the bottom of this page, please fill it out ahead of time and submit it so that we can start your appointment promptly when you arrive. 

  • Please contact me if you have any questions about the intake form. If you are not able to complete the form online please let me know and arrive a few mins early to sign your informed consent forms. ( You only need to come early if you have not digitally signed the forms located at the bottom of the page )

  • Our clinic is a scent free zone.  For the consideration of others, please refrain from wearing perfumes, colognes, scented deodorants or other fragrances to your appointment.

  • For the consideration of others in the office please turn your phones on silent mode when in the office and take any calls outside of the office.

  • To avoid cancellation charges, please remember to give at least 24hrs notice phone call and 48hrs email notice during business hours for any appointment changes or cancellations.



Payment policy

In person appointments:

  • Fees are payable at the time of appointment. 
  • We accept cash and interact e-transfer at time of session. 
  • Payment by cheque, payment plans, or credit are not available. 


Online appointments:

  • Payment for online sessions is due 48hours before your appointment.
  • Within Canada you may pay via e-transfer.
  • Please contact me for payment options outside of Canada, as they may vary from country to country. 

e-transfer 

An e-transfer is a very easy and secure way of sending money, straight from your account to mine. It often is free or costs very little to use this service. If this service costs you money I would be happy to have you deduct the cost of the transfer from the total amount owing. 


Usually all you will need is my email address.


This is how it works:

  • The only assumption here is that you have online banking
  • Have a bank that belongs to the Interac system (a few credit unions don’t)


Here are some links to common banks explaining how to complete a e-transfer if you are new to this. 



TD Canada Trust
CIBC
NSCU
Royal Bank
Scotiabank
BMO

If your bank doesn't happen to be here please let me know and I will look into including a link. Alternatively you can also go to the interac website to find more information about it.


Interac

Counselling crisis

In the event of a counselling crisis and are unable to reach me please call the Vancouver Crisis Centre @ 604-872-3311. They have trained crisis counsellors available by phone 24/7 to take your call.

Please click button below and fill out the digital intake and signed consent form before your first appointment. 

INTAKE & INFORMED CONSENT FORM
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